STEPS 4 CARE
Enter an easy and relaxed conversation with us to establish your care needs, requirements and wishes.
If you are the guardian, give us your thoughts on the needs of your loved one. We will then listen and converse with your loved one to understand what care they believe they require. If there are differences of opinion, let us facilitate a resolution.
We come to your home and discuss your needs over a visit of up to two hours. To ensure all the communication channels are open, we ask the guardian or family members to attend this visit.
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DEVELOPMENT OF THE LIFE PLAN ™
Having established and assessed your needs and wishes, we will provide you with a thorough Life Plan ™ on the different care options available in your preferred area, as well as any related and useful resources.
SELECTING THE APPROPRIATE PROVIDER
Rely on our ability to resolve the difficult and confusing task of selecting the most appropriate care providers, be they niche, boutique, private or corporate.
With more than three decades experience in the industry, we know what to look for when it comes to choosing the best 'in home care' or residential care facility for you and your family.
We will recommend up to three quality home care providers, or tour up to four care facilities with you. Our role is to guide and assist you through this difficult process, to get the outcome
FOLLOW-UP AND REVIEW
Our service does not stop with finalising your selection. We will follow up regularly to ensure your needs, as a care recipient or guardian, are being met to your satisfaction. If there is an issue, we will work to resolve it.