© Danielle Robertson Consulting Pty Ltd t/as DR Care Solutions
The Problem
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Franci had government-funded services in place but there was no consistency of carers and they did not meet her preference for Hungarian-speaking carers.
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While a pensioner with no other income, she owned her $3 million apartment outright.
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Franci was vulnerable to exploitation.
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Her quality of life was quickly diminishing but she refused to move into residential aged care.
The Care Solution
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Completed a comprehensive care needs assessment for Franci, asking her about her wants and wishes.
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Introduced an accredited Aged Care Financial Broker to provide information on equity release and the possibility of arranging a reverse mortgage for $350,000 to release funds to pay for 'fee for service' homecare. Franci accepted the reverse mortgage proposal.
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Developed a Life Plan™ with clear recommendations on what could be implemented with additional hours and funding.
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Arranged for 'fee for service' assistance, to supplement Franci's Level 2 HomeCare Package.
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Changed Franci's HomeCare Provider to a quality HomeCare Provider with carers who could speak Hungarian and cook Hungarian foods. This change took place seamlessly and without exit fees.